Abay Bank Job Vacancy 2026: Customer Service Officer II (CSO-II)

Abay Bank S.C. invites qualified fresh graduates to apply for the position of Customer Service Officer II (CSO-II) at its branches across Ethiopia. This opportunity is open to 2024, 2025, and 2026 graduates with a bachelor's degree in a relevant business or management field who have passed the national exit examination and meet the specified CGPA requirements.

Job Overview

• Position: Customer Service Officer II (CSO-II)
• Company: Abay Bank S.C.
• Job Location: Various branches across Ethiopia
• Employment Type: Permanent
• Required Qualification: BA Degree in a relevant field
• Work Experience: Zero years
• Eligible Graduates: 2024, 2025, and 2026 graduates
• Age Preference: Below 30 years
• CGPA Requirement: Female applicants: 2.75 and above; male applicants: 3.0 and above
• Additional Requirement: Must have passed the national exit examination
• Salary: As per the bank's salary scale
• Application Deadline: October 16, 2026

About Abay Bank S.C.

Abay Bank S.C. is an Ethiopian commercial bank established in 2010. The bank provides financial services to individuals and businesses through its branch network, supporting economic development and financial inclusion across Ethiopia.

Required Qualifications

Applicants must meet the following requirements:

• Bachelor's degree in one of the following fields:
  • Management
  • Economics
  • Accounting
  • Accounting and Finance
  • Marketing
  • Banking and Finance
  • Business Administration
  • Business Management
  • Public Administration
  • Development Management
• Must have graduated in 2024, 2025, or 2026.
• Must have zero years of work experience.
• Must have passed the national exit examination.
• Minimum CGPA:
  • Female applicants: 2.75 and above.
  • Male applicants: 3.0 and above.
• Applicants should be below 30 years of age, as preferred by the bank.

How to Apply

Interested and qualified candidates should apply online through the official Abay Bank website.

Official Website: https://abaybank.com.et/

Navigate to the Career Opportunities section to find the vacancy announcement and application instructions.

Application Deadline: October 16, 2026

Only shortlisted candidates will be contacted for the next stage of the recruitment process. Applicants should ensure that they meet the qualification, graduation-year, CGPA, and exit examination requirements before applying.