Bilal Microfinance Job Vacancy 2026 – Senior IT/MIS Officer

Bilal Microfinance Institution S.C. is inviting qualified candidates to apply for the position of Senior IT/MIS Officer in Addis Ababa, Ethiopia. The role focuses on maintaining IT infrastructure, supporting core banking systems, and ensuring reliable technical operations.

Job Overview

• Position: Senior IT/MIS Officer
• Company: Bilal Microfinance Institution S.C.
• Job Category: Information Technology (IT) / Management Information Systems (MIS)
• Duty Station: Head Office, Addis Ababa, Ethiopia
• Employment Type: Full-time
• Education: Bachelor’s or Master’s degree in a relevant field
• Experience: At least 3 years with a Master’s degree or 5 years with a Bachelor’s degree
• Salary and Benefits: As per the institution’s salary scale and benefits package
• Application Deadline: October 25, 2026

About Bilal Microfinance Institution S.C.

Bilal Microfinance Institution S.C. is an interest-free microfinance institution established under National Bank of Ethiopia Directive No. MFI/32/2021. It provides Sharia-compliant and inclusive microfinance services to expand access to financial services for communities excluded from interest-based financing.

Key Responsibilities

• Maintain IT infrastructure, computer systems, and network connectivity.
• Troubleshoot hardware, software, installation, and system performance issues.
• Monitor core banking workflows, user accounts, and daily system operations.
• Coordinate with telecommunications providers and core banking vendors to resolve network disruptions and system downtime.
• Provide technical support to head office and branch staff, collaborating with other departments on IT requests and system updates.

Required Qualifications and Experience

Education: Bachelor’s or Master’s degree in Computer Science, Information Systems, Software Engineering, Information Technology, or a related field.

Work Experience:

• Master’s degree holders: At least 3 years of relevant work experience.
• Bachelor’s degree holders: At least 5 years of relevant work experience.
• Experience in a microfinance institution, bank, or corporate environment is preferred.

Required Skills and Competencies

• Practical hardware and software troubleshooting skills.
• Understanding of core banking systems and workflows.
• Strong communication and vendor coordination skills.
• Effective problem-solving and hands-on technical support capabilities.
• Ability to work under pressure and collaborate with a team.
• High integrity and accountability.

How to Apply

Interested and qualified applicants should submit the following documents:

• Application letter
• Updated CV
• Copies of educational credentials
• Copies of work experience certificates

Application Email: bilalmfihr@bilalmfi.com
Contact Phone: +251904951020

Application Deadline: October 25, 2026

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