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Job summary
Responsibilities
Answer incoming customer calls professionally. Explain our technology products and services. Respond to customer inquiries and provide the right information. Record customer details and follow up when necessary. Coordinate with the technical and sales teams.
Requirements
Bachelor’s degree in Software Engineering , Computer Science , or a related field. Fluent in Amharic and Afaan Oromo (both spoken and written). Strong communication and customer service skills. Basic knowledge o
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