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Job summary
Job Summary
As Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage Outlets to deliver an excellent Guest and Member experience.
A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental/outlet targets are achieved.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Supervise Food and Beverage Outlet operations,
- Communicate and delegate tasks to the team,
- Ensure compliance of brand standards,
- Manage guest queries in a timely and efficient manner,
- Represent needs of the team,
- Assist Food and Beverage Outlet Managers with achieving financial targets,
- Assist Food and Beverage Outlet Managers with training and development of team members,
- Assist with annual and mid-year appraisals with team members under your responsibility,
- Comply with hotel security, fire regulations and all health and safety legislation, be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
Requirements
- Relevant Academic Background in Food & Beverage Service
- Minimum of 3 years' work experience in Food & Beverage Supervision
- Excellent Interpersonal communication skill and ability to work in teams
- Extrovert and have very good English language skill
- Committed to delivering high levels of customer service
- Flexibility to respond to a range of different work situations
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Food And Beverage Supervisor