Job summary
- Experience level: Junior
- Education: Bachelor’s Degree
- Compensation: Monthly
The Training Coordinator supports the company’s training programs through participant recruitment follow-up, data management, LMS monitoring, stakeholder coordination, and reporting for in-person and digital cohorts.
The role works closely with Addis Ababa and regional trainers and partners, who deliver the training, to ensure accurate participant data, smooth coordination, and complete, verified records.
Key Responsibilities
Trainee Recruitment & Screening
Support recruitment follow-up and screening using fair, inclusive criteria that ensure gender, diversity, and regional representation.
Support eligibility screening, duplicate checks, cohort assignment, and preparation of approved participant lists.
Coordinate participant confirmations, final attendance lists, and replacement of cancelled participants.
Training Coordination & Communication
Follow up with Addis Ababa and regional Training on recruitment progress and training schedules.
Coordinate cohort, trainer deployment, venue, materials, equipment, accessibility, and safeguarding arrangements.
Conduct pre-training readiness checks and collect participant confirmations, attendance evidence, and safeguarding documentation.
Support regional coordination and follow-up with training partners and vendors.
Coordinate recruitment targets, venues, schedules, and follow-up actions with partners and regional teams.
Data Management, Participant Records & Reporting
Monitor registrations in Addis Ababa and regional trainings.
Clean and validate data, check duplicates and resolve missing or inconsistent records.
Maintain the master participant and recruitment tracker, keeping data accurate, confidential, and securely stored.
Reconcile verified attendance with LMS enrollment records.
Prepare recruitment, regional performance, inclusion, completion, and weekly reports from verified data.
Trainee Support & LMS Management
Guide trainees through LMS registration, account creation, course enrollment, and access.
Provide first-level technical and access support and escalate unresolved issues.
Submit verified attendance for LMS enrollment through the approved workflow.
Monitor access, course progress, assessments, and inactivity; send reminders and re-engage inactive learners.
Respond to inquiries and complaints professionally and promptly.
Monitoring, Reporting & Documentation
Prepare pre-training, ongoing, and post-training reports.
Maintain attendance records, feedback surveys, outcome data, and supporting documentation; verify attendance and evidence before a cohort is considered delivered.
Document challenges, risks, lessons learned, and corrective actions.
Verify participant and training data.
Post-Training Follow-up & Certification Support
Follow up with participants after in-person training and monitor online progress, providing reminders and support.
Coordinate virtual live sessions, reminders, and issue escalation.
Verify completion of modules, assessments, and attendance; support certification follow-up and Identify qualifying participants.
Compile final training reports, outcomes, lessons learned, and follow-up actions.
Desired Skills & Experience
Education
Bachelor’s degree in Management, Business Administration, Information Systems, Statistics, Social Sciences, Education, or a related field.
Experience
At least 1–3 years of experience in program coordination, training coordination, data management, or Training operations.
Proven experience managing participant or beneficiary data, including cleaning, validation, and reporting.
Experience with a Learning Management System (LMS) or an online registration and tracking platform is an advantage.
Experience working with regional teams, training partners, or youth, skills, or entrepreneurship programs is an advantage.
Technical Skills
Advanced proficiency in Microsoft Excel (formulas, lookups, pivot tables, duplicate checks, and data validation).
Strong data cleaning, record reconciliation, and report-preparation skills.
Ability to learn and use LMS and registration platforms, and to export, verify, and reconcile their data.
Proficiency in Microsoft Office and virtual meeting tools (Zoom, Teams, or Google Meet).
Core Competencies
High attention to detail and commitment to data accuracy and confidentiality.
Strong organizational, time management, and follow-up skills, with the ability to manage multiple cohorts and deadlines.
Excellent communication and coordination skills with trainers, partners, and participants.
Commitment to inclusion, gender equality, and safeguarding.
Problem-solving ability and sound judgment in escalating issues.
Good in English and Amharic
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