SALES REPRESENTATIVE

Job Overview

INFINX Ethiopia is looking for a motivated, energetic, and results-oriented Sales Representative to promote and sell our products, develop strong customer relationships, expand the customer base, and achieve assigned sales targets.

Key Responsibilities

• Present, promote, and sell company products to existing and prospective customers.
• Identify new sales opportunities through field visits, cold calling, networking, and referrals.
• Build and maintain strong, long-term relationships with customers.
• Understand customer needs and recommend appropriate products and solutions.
• Achieve assigned monthly and annual sales targets.
• Follow up with customers and ensure a high level of customer satisfaction.
• Handle customer inquiries, concerns, and complaints professionally and promptly.
• Monitor market trends, competitor activities, and customer preferences.
• Develop and maintain a strong understanding of the assigned sales territory.
• Prepare regular sales and customer activity reports.
• Coordinate sales activities with team members and relevant departments.
• Stay updated on product knowledge, sales techniques, and market developments.
• Continuously improve sales performance through feedback and learning.

Education & Experience

• Bachelor’s degree in Sales & Marketing, Marketing, Business Management, Business Administration, Commerce, or a related field.
• Minimum 2 years of relevant experience as a Sales Representative or in a similar sales position.
• Experience in mobile phones and mobile accessories sales is highly preferred.
• Strong sales, negotiation, and persuasion skills.
• Excellent English communication skills, both written and spoken.
• Proficiency in Microsoft Office, particularly Word and Excel.
• Strong customer-service and relationship-building skills.
• Good organizational and time-management skills.
• Ability to work independently and effectively as part of a team.
• Willingness to travel and meet customers as required.

Key Competencies

• Strong selling and customer-service mindset.
• Excellent communication and interpersonal skills.
• Proactive, energetic, and self-motivated.
• Target-oriented and results-driven.
• Strong negotiation and problem-solving abilities.
• Ability to take initiative and work under pressure.
• Professional attitude and strong customer focus.