Team Assistant

Job Summary

The World Bank is seeking a qualified and service-oriented Team Assistant to provide administrative, operational, and coordination support to its team in Ethiopia. The successful candidate will support the unit’s work program through document preparation, records management, meeting coordination, procurement support, data maintenance, and follow-up on team activities and deadlines. The role requires strong organizational skills, proficiency in office applications, effective communication, attention to detail, and the ability to work collaboratively in a multicultural environment.

About the World Bank

The World Bank, a member of the World Bank Group (WBG), is a global institution working across cultures, disciplines, and borders to address development challenges. Through partnerships with governments, the private sector, development partners, and other stakeholders, it invests in people, strengthens markets, and delivers scalable, data-driven solutions that generate more and better jobs and improve lives.

For more information, visit: https://www.worldbank.org/en/who-we-are/ibrd\

Regional Context

The World Bank’s Eastern and Southern Africa Region works with countries to realize their development potential. Its priorities include creating jobs and transforming economies, building the digital economy, strengthening institutional efficiency and accountability, investing in people, supporting climate change mitigation and adaptation, addressing fragility, conflict and violence, and expanding regional integration and partnerships across Africa.

For more information, visit: https://www.worldbank.org/ext/en/region/afr/eastern-and-southern-africa\

Country Context: Ethiopia

Ethiopia is Africa’s second most populous country and has experienced strong economic growth. However, poverty, inflation, limited private-sector investment, and challenges in productivity and job creation remain significant concerns. With millions of people entering working age each year, creating productive employment opportunities and improving existing jobs are important national priorities.

The World Bank’s partnership with Ethiopia supports sustainable and inclusive growth, job creation, improved governance, macroeconomic and structural reforms, trade integration, and expanded private-sector opportunities. Addressing conflict, displacement, food insecurity, and climate-related challenges is also critical to strengthening resilience and livelihoods.

For more information, visit: https://www.worldbank.org/en/country/ethiopia\

Duties and Responsibilities

• Provide administrative support to the unit’s work program, including task management, procurement, database maintenance, IT coordination, and editorial support.
• Draft and format correspondence and other documents in accordance with institutional standards, ensuring correct grammar, punctuation, and style.
• Format and edit large documents to ensure accuracy, consistency, and professional presentation.
• Conduct routine analytical tasks, compile information, and support Task Team Leaders (TTLs) and team members with project-related deliverables.
• Maintain accurate project data, status reports, contact lists, distribution lists, databases, and electronic and physical records.
• Monitor team activities, deadlines, and deliverables, follow up on outstanding actions, and provide timely updates.
• Apply relevant procedures and sound judgment to resolve routine administrative issues, escalating complex matters when necessary.
• Attend meetings, prepare minutes, and ensure timely clearance and distribution of meeting records.
• Support the preparation and logistics of meetings and events, including high-level visits, conferences, seminars, and workshops.
• Coordinate event logistics, prepare materials, record minutes, and support timely clearance and distribution of documents.
• Respond to internal and external inquiries or promptly direct them to the appropriate staff members.
• Promote efficient work practices and ensure that documents, records, and processes comply with departmental, regional, and institutional requirements.
• Provide backup support to team members and Team or Program Assistants on project and administrative matters as needed.

Selection Criteria

Preference for Local Talent: Preference will be given to local applicants who are authorized to work in the duty station for any employer. Internal applicants may apply in accordance with existing guidelines.

• High school diploma with at least 2 years of experience, or an equivalent combination of education and experience.
• Proficiency in standard and advanced office applications, databases, collaboration tools, and office equipment, with the ability to learn new technologies quickly.
• Strong written and verbal English communication skills, including the ability to draft routine correspondence and accurately edit materials for grammar, punctuation, clarity, and style.
• Sound knowledge of office administration, document management, and electronic and physical records systems.
• Strong organizational and time-management skills, with the ability to prioritize competing demands, meet deadlines, and deliver accurate, high-quality work under pressure.
• Initiative, sound judgment, and attention to detail, with the ability to follow through on team priorities and respond promptly to information requests, including in the team leader’s absence.
• Strong interpersonal skills and a collaborative, service-oriented approach, with the ability to work effectively and respectfully in a multicultural environment.
• Adaptability, willingness to learn, and readiness to seek guidance when needed.
• Ability to meet any applicable World Bank Group testing requirements in effect at the time of recruitment.