Technical Service Manager

• Experience level: Senior
• Education: Bachelor’s Degree
• Compensation: Monthly

Job Summary:

The Technical Service Manager is responsible for overseeing the organization's technical operations, maintenance activities, equipment performance, and facility management. The role ensures that equipment, utilities, and facilities operate efficiently, safely, and reliably while minimizing downtime and maintenance costs.

Key Responsibilities:

• Develop and implement preventive and corrective maintenance plans for equipment, facilities, and technical systems.

• Oversee technical service operations to ensure the smooth and efficient functioning of organizational facilities.

• Supervise, coordinate, and evaluate the performance of the technical service team.

• Identify technical problems, investigate their causes, and ensure timely and effective solutions.

• Monitor equipment performance and ensure regular inspection, servicing, and repair.

• Coordinate maintenance activities with relevant departments to minimize operational disruptions.

• Manage technical service budgets, maintenance costs, spare parts, and equipment requirements.

• Ensure compliance with workplace safety standards, technical procedures, and applicable regulations.

• Coordinate with external service providers, contractors, and suppliers for specialized maintenance and repair services.

• Maintain accurate records of maintenance activities, equipment conditions, repairs, and service expenses.

• Identify opportunities to improve equipment efficiency, reduce downtime, and optimize maintenance costs.

• Prepare regular technical service reports and provide updates to management on maintenance activities, equipment performance, and outstanding issues.

Required Competencies:

• Strong knowledge of technical maintenance, equipment management, and facility operations.

• Excellent leadership, communication, and team coordination skills.

• Strong problem-solving and troubleshooting abilities to identify and resolve technical issues efficiently.

• Ability to manage multiple maintenance projects, work under pressure, and meet deadlines.

• Strong knowledge of preventive maintenance, workplace safety standards, and technical service procedures.