Travel Clerk/Expeditor - Current Employees of Mission-All/or USEFMs EFMs

Overview

We encourage you to review the Eight (8) Qualities of Overseas Employees before you apply.  

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

The U.S. Mission in Ethiopia is seeking eligible and qualified applicants for the position of Travel Clerk/ Expeditor in the General Services Office.

Duties

Incumbent provides arriving and departing USG personnel and other Official travelers with customs and immigration services. S/he serves as Mission's airport expediter and meet numerous incoming and departing mission officials, TDYers and VIPs to ensure smooth transaction of these visitors at the airport. Maintain good relations with airport personnel and ensure that all U.S. officials and their families have a trouble-free transaction. Duties include coordinating and assisting VIP visits with expediting, airport customs clearance, passports and baggage and clearance through immigration. Assist Mission personnel with Pet customs clearance and Airport expediting services at their arrival and departure from post in accordance with Post policy. Additionally, passports should be expedited in order to obtain visas from various diplomatic missions. Serve as back-up for other shipping assistants and Customs Expeditor when they are over worked or on leave. This position is located in the Travel section of General Service Office and supervised by the Senior Travel Supervisor. Incumbent serves as an incidental operator of official vehicles and meets all requirements outlined in 14 FAM 433.

Qualifications and Evaluations

All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.  

Selected candidate must be able to begin working within a reasonable period of time (4 weeks) upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

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  Completion of secondary school required.

  
  

Please address this factor in your ERA application under Education.

You will be evaluated against the qualifications and requirements in this vacancy announcement. 
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents.  Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed.  If you fail to submit a complete application, then your application may be disqualified for this position.

Experience:

A minimum of two years ‘experience in dealing directly with either shipping, transportation, Immigration, at the U.S. Embassy or other diplomatic missions is required. 

Please address this factor in your ERA application under Major Duties and Responsibilities.

Language: 

Good working knowledge in Speaking/Reading/Writing English and Amharic is required.   (These may be tested)

Please address this language requirement in your ERA application. 

Job Knowledge:

Good understanding of the hierarchies of the local government and bureaucracy is required. Good knowledge of government diplomatic import/export of pets policies is required. Good knowledge of local airport policies with respect to arrival and departure of U.S. personnel is required. Incumbent must have good knowledge of areas in Addis Ababa. Must have good working knowledge of Ethiopian customs and registration procedures, air procedures, procedures for verification of invoices. Must have a thorough understanding of the Bole International airport's structure and regulatory bodies.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Skills And Abilities (These may be tested):

• Ability to use a computer and especially programs such as Word, Excel, Power point is required.


• Ability to lift up to 32 kg is required. 


• Ability to negotiate with airline agents and airport officials is required. 


• Must be diplomatic and tactful, yet effective in dealing with Ethiopian customs and security officials and personnel, as well as airline companies.


• Must have excellent interpersonal skills and must be able to work independently and be proactive.


• Must have a clean driving record.


• Must have a Grade 3 valid and current Ethiopian driver’s license. Must have had a valid driver’s license for a minimum of five (5) years

Please address this factor in your ERA application under Major Duties and Responsibilities.

Benefits and Other Info

The U.S. Mission offers a competitive compensation and benefits package for local employees. 

For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.

HIRING PREFERENCE SELECTION PROCESS:  

A hiring preference is extended to eligible and qualified applicants in the order listed below.  It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference. 

HIRING PREFERENCE ORDER 

1. Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran* 


2. AEFM / USEFM 


3. Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights ** 

* IMPORTANT:  US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.  

** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau. 

For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.    

ADDITIONAL EMPLOYMENT CONSIDERATIONS

The following apply to EFMs, USEFMs, and AEFMs only:    

• Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.    


• Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing. 

The following apply to Locally Employed (LE) staff only:   

• Current employees serving a probationary period are not eligible. 


• Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible. 

Experience : A minimum of two years ‘experience in dealing directly with either shipping, transportation, Immigration, at the U.S. Embassy or other diplomatic missions is required. Please address this factor in your ERA application under Major Duties and Responsibilities. Language: Good working knowledge in Speaking/Reading/Writing English and Amharic is required. (These may be tested) Please address this language requirement in your ERA application. Job Knowledge: Good understanding of the hierarchies of the local government and bureaucracy is required . Good knowledge of government diplomatic import/export of pets policies is required . Good knowledge of local airport policies with respect to arrival and departure of U.S. personnel is required . Incumbent must have good knowledge of areas in Addis Ababa. Must have good working knowledge of Ethiopian customs and registration procedures, air procedures, procedures for verification of invoices. Must have a thorough understanding of the Bole International airport's structure and regulatory bodies. Please address this factor in your ERA application under Major Duties and Responsibilities. Skills And Abilities (These may be tested): Ability to use a computer and especially programs such as Word, Excel, Power point is required. Ability to lift up to 32 kg is required. Ability to negotiate with airline agents and airport officials is required. Must be diplomatic and tactful, yet effective in dealing with Ethiopian customs and security officials and personnel, as well as airline companies. Must have excellent interpersonal skills and must be able to work independently and be proactive. Must have a clean driving record. Must have a Grade 3 valid and current Ethiopian driver’s license. Must have had a valid driver’s license for a minimum of five (5) years Please address this factor in your ERA application under Major Duties and Responsibilities.