Waittres

Job Summary

The Waiter / Customer Service Assistant is responsible for providing refreshments and hospitality services to clients, customers, guests, and staff while maintaining a clean, welcoming, and professional office environment. The role also includes supporting customer service activities, ensuring meeting areas are organized, and maintaining cleanliness of kitchenware and serving equipment.

Key

Duties and Responsibilities

Hospitality & Refreshment Service Welcome clients, customers, guests, and visitors in a polite and professional manner. Prepare and serve tea, coffee, water, and other refreshments to clients, guests, and staff.

Ensure meeting rooms are properly arranged and stocked with refreshments before meetings. Monitor refreshment supplies and report replenishment needs to the supervisor.

Maintain high standards of hygiene in food and beverage preparation and service. Customer Service Support Assist in creating a positive and comfortable experience for clients and visitors.

Direct visitors to the appropriate department or staff member. Respond courteously to basic inquiries and provide assistance when required. Support front-office activities during client visits, property launches, and company events.

Cleaning & Dishwashing Wash and sanitize cups, glasses, plates, utensils, and other kitchen equipment. Keep the kitchen, pantry, and refreshment preparation areas clean and organized.

Ensure proper storage of kitchenware and cleaning materials. Dispose of waste properly and maintain cleanliness standards at all times. General Administrative Support Assist with office setup and hospitality arrangements during meetings and events.

Support administrative staff with simple office-related tasks when assigned. Report maintenance, cleanliness, or supply issues to the supervisor promptly.

Qualifications

Minimum completion of Grade 10 (Grade 12 preferred).

Previous experience as a waiter, hospitality attendant, office assistant, or customer service support staff is an advantage.

Basic communication and customer service skills.

Good personal hygiene and professional appearance.

Skills and Competencies

Excellent customer service and interpersonal skills.

Polite, friendly, and professional attitude.

Ability to maintain cleanliness and organization.

Time management and attention to detail.

Reliability, honesty, and teamwork.

Ability to work under minimal supervision.