Customer Service - Contract

• Experience level: Intermediate
• Education: Diploma
• Vacancies: 5
• Compensation: Fixed (ETB)

Job Title: Customer Service Representative

Contract Duration: 1 Month

Job Summary:

We are looking for a customer-focused and communicative Customer Service Representative to handle customer inquiries, provide accurate information, and resolve customer complaints professionally.

Key Responsibilities:

• Respond to customer inquiries through calls and messages.

• Handle customer complaints and provide solutions.

• Follow up with customers and maintain accurate records.

• Meet daily customer service targets.

Requirements:

• Good communication skills in Amharic and English.

• Basic computer skills.

• Strong problem-solving and interpersonal skills.

• Previous customer service experience is an advantage.

• Ability to work under pressure and meet targets.

Working Hours: 9:00 AM to 12:00 AM midnight.

Contract Duration: 1 month.

Application: Interested candidates can apply by filling out the Google Form using the link below:

https://docs.google.com/forms/d/e/1FAIpQLScWsbGhvrIdm-sL7rvrM9ybT10lKa0v9awW2sf6NFfpqLKFgA/viewform?usp=header