Sales Development Manager (Capability Manager)

Job Purpose Building the capabilities and competencies of the sales community, supporting the facilitation and recruitment of exceptional talent, supporting and implementing the sales way with tools, templates, and processes, fostering partnerships with internal and external players, and enabling the commercial community to develop and grow talent in order to achieve the company's objectives. Key

Roles and Responsibilities

Sales Capability & Talent Development Design, implement, and continuously improve sales capability development programs aligned with the company’s commercial strategy. Build the competencies of the sales team through structured learning initiatives, coaching frameworks, and performance support tools.

Support the identification, development, and retention of high-potential sales talent across the organization. Sales Way, Tools & Processes Support the implementation and continuous improvement of the company’s sales way, including standardized tools, templates, methodologies, and processes.

Ensure consistent adoption of sales best practices across all sales channels and teams. Collaborate with sales leadership to embed performance management, execution discipline, and accountability standards within the sales community.

Recruitment & Onboarding Support Support the facilitation and recruitment of exceptional sales talent in collaboration with HR and Sales leadership. Contribute to the development and delivery of effective onboarding programs to accelerate new sales hires’ productivity.

Stakeholder & Partnership Management Foster strong partnerships with internal stakeholders such as Marketing, HR, Finance, and Operations to align sales development initiatives. Build and manage relationships with external partners, consultants, and training providers to support sales capability building.

Performance Enablement & Continuous Improvement Enable the commercial community to grow and develop talent through coaching, mentoring, and feedback mechanisms. Monitor the effectiveness of sales development initiatives using relevant KPIs and performance metrics.

Identify gaps, trends, and improvement opportunities within the sales organization and recommend actionable solutions. Key Performance Indicators (KPIs) Improvement in sales capability and competency assessment results Sales productivity and performance improvement metrics Time-to-productivity for new sales hires Adoption rate of sales tools, templates, and processes Sales talent retention and internal promotion rates Skills &

Competencies

Strong understanding of sales methodologies, tools, and performance management systems Excellent coaching, facilitation, and stakeholder management skills Strategic thinking with strong execution capability Strong analytical and problem-solving skills Excellent communication and presentation skills Behavioral

Competencies

Results-driven and performance-oriented Strong collaboration and partnership mindset Continuous improvement and learning orientation High integrity and professionalism

Education

MA Degree or BA Degree in Marketing and Sales or Management or Business Administration or related fields.

Experience

6 Years of Work Experience for MA Degree or 8 Years of Work Experience for BA in Sales development and contributing to the growth of the Sales pipeline for a Company or in related activities out of which 2 Years of Work Experience in Managerial position.